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Best Auto Repair, Ypsilanti

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    ANN ARBOR TRANSMISSIONS > CONTACT US > CUSTOMER SURVEY

    Customer Survey

    "No Better Time Than The Present!"

    It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ann Arbor Transmissions is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ann Arbor Transmissions we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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    I was greeted and waited on promptly
    I was treated courteously.
    The recommended service / maintenance was clearly explained to me.
    Auto Repair / Service
    The Service was completed to my satisfaction.
    The service was completed in the estimated time.
    I was pleased with the condition of the vehicle when it was returned to me.
    Overall Opinion
    My overall experience was a good one.
    I would recommend you to family/friends/Associates.
    I would do service with you again.

    Discover More About Customer Survey At Ann Arbor Transmissions in Ypsilanti

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    Partners

    ACDelco
    ASE (Automotive Service Excellence)
    IDENTIFIX
    Jasper
    Car Care Aware

    What our clients are saying about us

    We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

    More Reviews arrow-right
    Honestly, the best shop in Ypsilanti/Ann Arbor. I have been to this Shop twice with two different cars and every time they have done nothing but great service. When I say, I think I found the one to go to that I would never stray away from, it’s Ann Arbor Transmissions. Sidenote: It was months ago when I got service and I randomly decided to do this on my own because they are that great. quotes-image
    , 02/20/2026
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    Ann Arbor Transmission treats customers like family! My transmission went out, Ron fought for me when it came to my warranty company & provided elite customer service the entire process, keeping me informed & eased my worries. The technicians found other minor & not so minor issues with my vehicle & they made sure everything was repaired before my car left the shop, AT NO EXTRA COST! Justin was beyond professional when I spoke with him & incredibly knowledgeable when it came to warranty companies & even provided recommendations for companies that provide incredible service. As a woman it's hard to find reputable places that won't take advantage of me, this team at Ann Arbor transmission went above & beyond what words can describe. Echo (the most handsome shop dog) was the star of the shop & also provided greeting services as soon as I entered & promptly sniffed to ensure customer satisfaction. Thank you Ron & Justin & everyone at Ann Arbor Transmission for treating me like family & going above & beyond. Excellent, time-sensitive services. 1,000/10quotes-image
    , 02/03/2026
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